FAQ
Orders & Delivery
Where do you deliver?
We ship worldwide. Delivery times vary depending on the destination.
What are the delivery times?
Our delivery times are 4 to 7 working days depending on the destination country.
How do I track my order?
As soon as it is shipped, you will receive an email with a tracking link.
What should I do if my package is late or lost?
If your order exceeds the estimated time, contact us at [email support] . We will investigate and provide you with a solution.
Products & Assembly
Do you need glue or tools to assemble the models?
Most of our models are designed to be assembled without glue or screws. Everything is designed for a precise fit. For models that require gluing, glue is provided.
Are the models motorized?
Some models incorporate spring or gear mechanisms allowing mechanical movement.
What is the difficulty level for assembly?
Our models are classified into three levels:
- Easy : Ideal for beginners, approximately 2 to 4 hours of assembly.
- Intermediate : For modeling enthusiasts, 5 to 8 hours.
- Advanced : For enthusiasts, 10 hours and more.
Are there any assembly instructions?
Yes, each model comes with a detailed and illustrated manual.